Recently I wanted to purchase an Ebook reader. I have therefore chosen the right model and chose buecher.de as a supplier. Unfortunately it was only two when ordering payment options: Prepayment or credit card. No problem, I thought to myself: I had previously ordered already at buecher.de and always pay by card.
So I was a little surprised I should enter my credit card information again. And not at buecher.de, but with an external service provider that handles the card recently. So I was transferred ... it was still a long way to go.
For when I am through the forms clicked and had filled in all, said the service with me (and he sounded really in love it!) That my bank is taking part in a great new security system for credit card payment - after which I immediately passed on to my bank , was out again waited a perceived dozen forms and registration procedures on me.
Even so I was ready, and rewarded with a success message. Success but only in relation to the ticking of the bureaucracy - for what was with the whole filling and passing somehow been lost, was my order. Were opened to nothing, and as the product after three days still did not appear in the order tracking, I let me also confirm the buecher.de and got the recommendation to appoint the best again.
I must say that like it was low. For one, I'm not angry little about the voucher, which I really wanted to redeem in the order had since expired. Also, I recoiled at the idea to fill all the forms again (for I knew now that I think Enter credit card information even from scratch, if I had already ordered by credit card) - and that there was not even a guarantee that this time more in the end it came out.
My conclusion thus: safety in all honesty - but when it is like running, do not exist. A payment system that is complicated and meaningless to the user by Hinz Kunz across the Internet provides guides, does not guarantee safety. It provokes mistakes, and who knows what can go wrong move everything?
And if the whole cost of payment at the end the most important, namely the order, simply lost, then good for the cause at all. Buecher.de will probably like Amazon to compete, but so is nothing. Anyway, I have so far not experienced that Amazon discourages its customers through such a complicated procedure meaningless.
pity that I requested the Amazon Reader does not offer a comparable price. Otherwise I would have immediately ordered there.
Anyway - the unit I have now anyway. Neither Amazon nor participate buecher.de, because instead of a second time on payment marathon, I've used the time better to look for a third party provider. And since then I've also found one that sold me the same device at the same price. Without much fuss
and red tape.
So, do go. And perhaps learn some time, other would-be traders that trade on the net just above all should put the customer and must be no obstacles in the way if you want to sell successfully.
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